FAQ

As most of our items are handmade to order, standard TAT is 7-10 business days. Some items may have separate TAT which could be longer or shorter and will prevail. Holidays and weekends may disrupt this. While most orders will not take this long to process, I ask for the time in case of order volume or other outlying circumstances.

Have a deadline and need it sooner? Email us and we will see if we can help.

Due to our process of handmade to order items, cancellations are not accepted. Email info@jaydemamathreads.com if you accidentally ordered the wrong size.

• All orders are shipped via USPS Ground Advantage or Priority Mail at our discretion.
• Please allow 48 hours for you to receive a confirmation email that your package has left our facility.
• Flat rate shipping fee of $7.00 will be charged on all orders unless Porch Pickup is selected or the minimum has been met for free shipping.
• Jayde Mama Threads is not responsible for carrier delays, lost in transit or stolen packages. A Claim will need to be filled with the shipping company.
• In the case of stolen delivered packages, you will need to file a claim with the shipping company and report the crime to local police.
• Please reach out to us at info@jaydemamathreads.com for any lost or stolen packages.

• Customers can select porch pickup and pickup their goods upon receipt of fulfillment in Elkhorn, NE. (192nd & Maple)
• Packages must be picked up as quick as possible.
• Porch pickup hours are 7am-9pm Sun-Sat.
• Further instructions will be provided upon fulfillment.

All items are FINAL SALE!

Thank you for your purchase and we hope you are happy with your items. Due to items being handmade to order and limited stock of certain prints, we are unable to issue refunds. All items are FINAL SALE. Please order carefully and if you have any questions about the product, email info@jaydemamathreads.com before you continue with your purchase.

We mostly use unisex apparel for our graphic t-shirts and sweatshirts. This will be noted under the item description as unisex, women or men. See our standard US sizing chart for recommendation. If you are unsure or have a question about sizing, please contact us before you place your order.

Please contact us at info@jaydemamathreads.com for wholesale opportunities.